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Before contacting us regarding a product, we kindly ask you to thoroughly review the product description, documentation, and reviews. For general inquiries, please refer to the FAQ section below. If you cannot find answers to your specific questions, please use the form provided below.
FAQ
- Do you offer support or updates for purchased items? +
- We provide 30 days of support from the date of purchase for each product. We also regularly audit our product catalog to keep products up to date and ensure they work with the latest version of their dependencies. New features are also often added to existing products. After purchasing a product, you'll also gain access to future updates.
- Can I request customizations or modifications to the code? +
- Yes! You can file a request for a purchased product using our contact page, and we'll get in touch with you. Customizations and modifications to your product purchase are subject to additional fees, which are determined on an individual basis based on the complexity of your request.
- How do you ensure code quality? +
- We're committed to providing high-quality products and ensuring our customers are satisfied with their purchases. To maintain our product's code quality at a high standard, each codebase goes through multiple rounds of reviews before publication. Products are also tested with static code analysis tools, linters, and where appropriate, we also provide unit and E2E tests with our products.
- Are there any refunds or return policies in place? +
- We provide a 14-day refund period starting from the date of purchase. For more information on eligibility for a refund and how to request one, please consult our Refund Policy
- Do you provide documentation or tutorials for using the code? +
- Most of our products include detailed documentation with code examples on how to set up the code, how to use its API, and how to integrate it seamlessly into your existing software ecosystems. If you believe one of our product's documentation is missing a subject, please get in touch through our contact page so we can improve it.